Find answers to some of the most frequently asked questions related to carpet cleaning in our Carpet Cleaning FAQ
Before Cleaning (5)
Nothing. We will do what is required. There is no prepping required for our citruSolution cleaning system, it works in three easy steps and there is no prepping required on your side. If something were to come up, we would ask before we continue. we don’t want to break anything!
Since it’s best that you handle your own property (after all, we’re professional cleaners, not movers), we ask that you take care of moving your furniture. Ideally, you will have a space available for items that’s not being cleaned, like your kitchen. Otherwise, since our process involves 3 steps, we’d be moving your furniture at least 4 different times. I’m sure you don’t want us there all day! That said, in the event that you need a hand, we are more than happy to help you move an item or two.
The EPA recommends having your carpets cleaned once a year. Twice a year if you have pets or children. One reason is that carpet actually acts as an air filter in your home. As air is moving in your home, and it does move, the carpet fibers are trapping contaminants just like the air filter is doing. You replace your air filter every three months or more. How often do you have the biggest air filter in your home cleaned? Having your carpets maintained does more than improve their appearance, it promotes health. We can reduce the allergens in your carpet, and many times eliminate allergy problems for people.
Our carpet cleaner CitruSpotter is made from natural ingredients and contains no soap or shampoo. However, we recommend that you test your carpet for colorfastness. Shake the bottle of cleaner well. Pour small amount of cleaner on a spot, wait a few minutes, and rub with a white terrycloth towel. Repeat as necessary.
YES! Consider your carpet only as clean as the last public restroom floor you walked on! Ask a carpet installer how much dirt he cleans up after he has taken out the old carpet and how much heavier the old carpet was. The additional weight is the soil that is migrating through the fiber and backing. Does carpet cleaning of ANY kind get out ALL the dirt? NO! But the CitruSolution process cleans the carpet fibers without forcing the soil beneath the backing and into the padding. CitruSolution stays within the nap of the carpet and leaves a citrus barrier between you and the soils, allergens and bacteria migrating through your carpet.
After Cleaning (2)
Stays cleaner longer – leaves behind no sticky residue. It cleans and treats your carpet fiber without leaving behind a sticky residue that soaps and shampoos commonly do. This not only keeps your carpets clean longer, it also prevents those reoccuring spots that are so common with the extraction process using soaps and shampoos.
Must do’s after carpet cleaning
- Be very careful stepping from wet carpet onto wooden stairs!!!
- Be very careful when you step off wet carpet onto any hard surface, so you don’t slip!
- Don’t move any furniture or set anything on carpet until carpet is dry.
- Don’t place rugs on top of freshly cleaned carpet for 3 days.
- Don’t vacuum for one day.
Can do’s after carpet cleaning
- The three best ways to extend the life of your carpet? Vacuum. Vacuum. Vacuum.
- Vacuum opposite to normal travel direction to help minimize your traffic patterns.
- If you run out of our spot cleaner, call for more or use half water/half white vinegar.
- To improve indoor air quality even more, use electrostatic air filters.
- Call us if you have any questions about spot cleaning.
We don’t use soaps, shampoos, or harsh chemicals. CitruSolution is a cleaning solvent powered by citrus agents extracted from lemon, orange, and grapefruit peels. Citrus is very effective against grease and soils, and fights yellowing and oxidation that can dull your carpet
Dust mite allergens can affect us all. They can be harmful to the young, old, infirm, and everyone in-between. Major universities, health organizations, and the EPA warn us against the harmful effects of exposure to dust mites, and their allergens. Dust mites have a significant role in many asthma cases, and are a factor in hay fever and various other allergic ailments. Most people in homes across America and the world share their environment with common house dust mites. They are microscopic Arachnids, and members of the same family as spiders and ticks.
Dust mites main diet consists of human skin that we all slough off naturally every day. Dust mites live in our carpets, clothes, furniture and bedding. Most homes have literally millions of these creatures, both alive and dead. So it’s not surprising that most household dust consists largely of human skin, living and dead dust mites, old dust mite skins, and dust mite feces. UGH!
What can we do about it? There are many steps we can all take to help eliminate dust mites, and make our homes healthier places to live.
- Clean your carpets! CitruSolution is a natural anti-allergen. CitruSolution contains d-Limonene, a naturally occurring extract of citrus peels. d-Limonene has been proven to destroy Dust Mites and many other common allergens that cause respiratory distress.
- VACUUM, VACUUM, VACUUM. We can’t stress this enough. When you vacuum your carpets you remove live and dead dust mites, and also their source of nourishment: dead skin.
- Clean your bed linens often – in hot water – at least once a week.
- Vacuum your kitchen and hard surface floors at least once a week.
WARNING! Direct contact with eyes or skin may cause irritation. Flush eyes with water for 15 minutes – wash skin thoroughly. If irritation persists, contact a physician. If swallowed, drink large quantities of milk or water, and consult a physician. Do not induce vomiting.
After we have cleaned your carpet it may be educational to watch for changes in respiratory symptoms for a month or so. If this happens in your household, this may be an indicator of potential sources of irritants. Many of our clients then have us treat their carpet with an antimicrobial with the next cleaning. Only you know how you feel. Try to learn what helps your home and respond accordingly. Most Americans spend 90% of their time indoors. Levels of pollutants may be 200% to 500% higher indoors than outdoors, even in cities with a lot of air pollution. The indoor air is full of harmful pollutants. Dust mites thrive on this gunk deep down in the carpet. It is invisible to the eye, but very apparent to lungs and arteries. Every time someone walks across the carpet, the pollutants are released into the air. It can stay airborne for an hour or more, so that the average home will always have these particulates in the air. This is why we believe carpet cleaning is foremost a health issue, secondarily an appearance issue. We recommend disposable electrostatic air filters in your home. You may try running your central air fans on manual to increase air filtration. Filters should be changed every 2 to 3 months. If someone in your household has allergies or other respiratory problems, we recommend you use a vacuum with multiple filters, including a Hepa filter. We now use a Lindhaus Healthpro Vacuum for all our work because of its efficiency and super filtration system.
We guarantee our quotes – NO hidden fees or charges, EVER!! As a boutique carpet cleaner, we have lower overhead than our competition and don’t pay for a large staff and office building. We do not charge extra for spots, stains, wool, Berber or heavily soiled areas. While those $99 whole-house deals our competitors might sound great at first, by the time they are done adding on for “unforseen conditions,” you WILL end up paying more.
When comparing quotes, the only question you need to ask of other carpet cleaners is this, “Can I go ahead and write the check out for $99 before you get here?” Most likely, you will hear a few seconds of silence, and several minutes of stuttering. We are the only carpet cleaner without fine print in our pricing. The price we quote is the price you pay, period!
You can click here and see our prices.
Yes – our carpet cleaning solution works on a wide range of residential and commercial carpet materials
Carpet Cleaning Process (2)
CitruSolution is a cleaning solvent with a twist of lemon, orange and grapefruit. Our cleaner is powered by citrus cleaning agents extracted from the citrus peel. You take your fine clothes to the cleaners to avoid damage by soap and water; we use CitruSolution for the same reason. The citrus is very effective against grease and soils and fights yellowing and oxidation that can dull your carpet. It cleans and treats your carpet fiber without leaving a sticky residue behind.
We believe our citrus based cleaner is a healthier, more effective way to protect your carpet and furniture. It has the ability to maintain the appearance of carpet and furniture and at the same time minimize the allergens in the carpet. Our CitruSolution, when combined with an antimicrobial has provided relief from allergy symptoms for many of our clients. Mold and mildew particulates can be reduced and dust mite residue can be lessened.